Returns & Refunds Policy

1. Our Exchange Policy

A Simple Exchange Process

At Reewaz, we currently offer exchanges on eligible products rather than returns. If you need a different size or eligible replacement, please contact us within the applicable exchange window.

2. When Can I Request an Exchange?

To be eligible, the item should be:

  • Unworn and unused
  • In its original condition
  • Free from stains, damage, or alterations
  • Returned with original tags and packaging
  • Within the applicable exchange period

Items that do not meet these conditions may not be eligible for exchange.

3. How To Request An Exchange

Three Simple Steps

1. CONTACT US

Share your order number and exchange request with our support team.

2. SHARE THE DETAILS

Provide the required information and photographs, if requested.

3. FOLLOW THE INSTRUCTIONS

Once approved, we’ll guide you through the next steps for your exchange.

4. What About Refunds?

Reewaz does not offer refunds for standard change-of-mind requests where an exchange is available.

If a refund is applicable due to an exceptional circumstance, approved cancellation, payment issue, or other situation covered by our policy, the amount and method will depend on the specific case.

5. Something Isn't Right?

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order details and clear photographs.

We'll review the issue and help with the appropriate resolution.

6. Important Notes

A few important details to keep in mind will help make your exchange experience smooth, simple, and hassle-free.

  • Items must remain unused and in original condition.
  • Exchange availability may depend on product eligibility and stock.
  • Products purchased during certain promotions may have different exchange conditions.
  • Shipping or exchange-related charges, where applicable, will follow the terms communicated at the time of your request.

7. We're Happy to Help

Have a question about an exchange or your order? Our team is here to help.

Email: contact.reewaz@gmail.com

Phone: +91 9106068594